WISE OAKS INTERNATIONAL SCHOOL (Wise Oaks) has in place a fair and reasonable withdrawal policy.
1. Wise Oaks will notify the student within three (3) working days upon the knowledge of any of the following:
2. Wise Oaks will provide the student with alternative course arrangement within seven (7) working days of notifying the student in writing of the above circumstances that will allow the student to make a timely and appropriate decision on the alternative arrangements.
If the Student withdraws from the Course for any reason other than those stated in Clause 2.1 of the standard student contract version 3.1, Parents are required to submit the withdrawal form at least two months before the effective date of withdrawal. Parents can submit the official withdrawal form to the Manager, Admissions.
If the Student submits the notice of withdrawal to the school within the cooling-off period of seven (7) days after signing of the contract by both the parties, Wise Oaks will process the withdrawal within the seven (7) working days after submission of the withdrawal request.
For all withdrawal requests:
The withdrawal policy is clearly communicated to all Students via student contract, student handbook and Wise Oaks Student Management System. During the pre-course counselling stage, prospective students and their parents are briefed about the withdrawal policy and procedures by the Admissions officer. Conditions under which either Wise Oaks or the Student's parents may choose to terminate the course agreement are stated clearly in the Student Contract.
The payment liabilities and/or any refund entitlements under each of these conditions are also stated in the Student Contract.